Pieter Elbers
IndiGo Announces Rs 500 Crore Compensation Plan for Stranded Passengers After Major Flight Disruptions
Dec 13, 2025 11:48 am CST
IndiGo has committed over Rs 500 crore in compensation to passengers affected by recent flight cancellations and delays. The airline is identifying customers stranded at airports on December 3-5, 2025, and promises hassle-free refunds. While resuming normal operations with 2,000 daily flights, IndiGo faces increased DGCA scrutiny and has appointed aviation experts to analyze the root cause of the disruptions.
IndiGo Completes Refund Process for December 2025 Flight Cancellations as CEO Meets Aviation Regulator
Dec 11, 2025 09:20 pm CST
IndiGo has processed refunds for all cancelled flights from the December 2025 operational disruption and announced additional compensation measures for affected passengers. CEO Pieter Elbers met with the DGCA as part of efforts to address customer complaints, with the airline offering INR 10,000 travel vouchers to severely impacted travelers in addition to government-mandated compensation.
IndiGo Chairman Apologizes for Massive Flight Disruptions and Announces External Investigation
Dec 11, 2025 12:46 am CST
IndiGo Chairman Vikram Singh Mehta has issued a formal apology for the massive flight cancellations affecting thousands of passengers nationwide. The airline's board will conduct a thorough investigation with external technical experts to identify root causes of the disruption, while denying allegations that the crisis was deliberately engineered. The DGCA has formed an oversight team and summoned IndiGo's CEO to provide a comprehensive report on the operational failures.
DGCA Deploys Oversight Teams at IndiGo Office to Monitor Operations Amid Major Flight Disruptions
Dec 10, 2025 07:27 pm CST
The aviation regulator DGCA has established two dedicated oversight teams at IndiGo's Gurugram office to monitor operations following massive flight disruptions. These teams will supervise crew utilization, passenger refunds, and other key operational aspects as the airline works to restore normalcy after over 5,000 flight cancellations since December 2, 2025. The government has ordered IndiGo to curtail 10% of its flights to stabilize operations.
IndiGo CEO and COO Respond to DGCA Show Cause Notice Amid Massive Flight Disruptions
Dec 09, 2025 12:41 am CST
IndiGo's CEO Pieter Elbers and COO Isidre Porqueras have submitted responses to show cause notices issued by India's aviation regulator DGCA following seven days of significant operational disruptions. The airline has faced hundreds of flight cancellations and delays affecting thousands of passengers, with regulators citing inadequate planning and resource management for implementing Flight Duty Time Limitations requirements.
IndiGo Shares Plummet 6.5% Following DGCA Show-Cause Notice Over Flight Disruptions
Dec 08, 2025 04:04 pm CST
InterGlobe Aviation shares dropped 6.6% following regulatory action from DGCA over widespread flight disruptions. The aviation regulator issued show-cause notices to IndiGo's CEO and accountable manager citing inadequate planning for revised flight duty time regulations. Despite claims of restoring 95% of its network, over 220 flights were cancelled, affecting thousands of passengers nationwide.
IndiGo Flight Crisis Nears Resolution: Aviation Minister Confirms Penalties Will Follow Investigation
Dec 05, 2025 11:54 pm CST
Civil Aviation Minister Ram Mohan Naidu confirms IndiGo's operational crisis is nearly resolved, with metro airports clearing passenger backlogs. The minister states definitively that penalties against the airline will follow an official inquiry, as the disruption was caused by IndiGo's internal issues rather than the new Flight Duty Time Limitation regulations that all other airlines have successfully implemented.
IndiGo Crisis Deepens: Staff Open Letter Reveals Planning Failures Behind Massive Flight Cancellations
Dec 05, 2025 02:33 pm CST
An alleged open letter from IndiGo staff has gone viral, claiming the ongoing airport chaos affecting thousands of passengers stems from management planning failures rather than operational issues. With over 500 flights cancelled and the airline's on-time performance dropping to under 20%, the letter suggests frontline workers are bearing the consequences of strategic decisions related to new crew duty regulations. CEO Pieter Elbers has attributed the crisis to multiple factors including revised Flight Duty Time Limitation rules, technical glitches, and weather conditions.
Government Takes Action as IndiGo Faces Massive Flight Disruptions and Cancellations
Dec 05, 2025 01:23 pm CST
The Aviation Ministry is closely monitoring IndiGo's operational recovery following widespread flight cancellations. Civil Aviation Minister Ram Mohan Naidu expressed displeasure over the airline's handling of disruptions attributed to crew planning challenges and revised flight duty time regulations. IndiGo's CEO acknowledged the operational turbulence while the government has directed immediate normalization of services and proper passenger support.
IndiGo Reports Rs 2,582 Crore Loss in Q2 FY2025 Due to Forex Challenges While Expanding International Operations
Nov 04, 2025 11:09 pm CST
India's largest airline IndiGo reported a Rs 2,582.10 crore loss in the September quarter primarily due to foreign exchange losses, despite showing operational improvements. The carrier achieved 10.4% revenue growth and would have posted a Rs 1,039 million profit excluding currency impacts. IndiGo is expanding internationally with upcoming A321 XLR deliveries in December and maintains a dominant 64.3% domestic market share while adjusting its capacity guidance for FY2026 upward.