baggage handling issues
Ministry of Civil Aviation Officials Monitor IndiGo Flight Cancellation Crisis at Major Indian Airports
Dec 10, 2025 05:40 am CST
Civil Aviation Ministry officials are conducting inspections at major airports across India to address the ongoing IndiGo flight cancellation crisis. Officials visited Mumbai and Kolkata airports to review passenger assistance measures, baggage handling issues, and ensure timely information updates as the airline works to resolve operational challenges that have affected thousands of travelers.
Passenger Accuses IndiGo of Rs 40,000 Theft from Cut-Open Luggage on Mumbai-Delhi Flight
Nov 24, 2025 01:12 pm CST
A Mumbai traveler has publicly accused IndiGo Airlines of negligence after discovering her two checked suitcases were cut open and items worth Rs 40,000 stolen during a Mumbai-Delhi flight. Despite filing complaints through multiple channels, the passenger received only generic responses citing "no pilferage found in CCTV," while the airline maintains no evidence supports the theft claims after their internal investigation.