Indian tech industry
How AI Chatbots Are Transforming India's Call Center Industry and Threatening Millions of Jobs
Oct 15, 2025 03:07 pm CST
India's $283 billion IT sector faces unprecedented disruption as AI chatbots capable of human-like communication threaten millions of customer service jobs. Companies like LimeChat enable businesses to slash staffing by 80%, while India's government embraces this technological shift despite potential job losses. This transformation presents both challenges for traditional workers and opportunities for those with AI skills, making India a global test case for managing AI's impact on developing economies.
Indian Tech Industry To Enhance Local Skilling, Hiring In US: Industry Body
Sep 22, 2025 12:16 pm CST
The Indian IT and tech industry is spending more than $1 billion on local upskilling and hiring in the US, and the number of local hires has increased tremendously, the industry's apex body Nasscom said on Monday.