airline compensation

  • Father Drives 800 Kilometers After IndiGo Flight Cancellation to Get Son to School Exam

    Father Drives 800 Kilometers After IndiGo Flight Cancellation to Get Son to School Exam

    Dec 13, 2025 02:09 am CST

    When Rajnath Panghal's son's IndiGo flight from Delhi to Indore was cancelled, he embarked on an 800-kilometer overnight drive to ensure his son reached school in time for pre-board exams. This extraordinary effort highlights the significant disruptions caused by IndiGo's mass flight cancellations that affected thousands of travelers across India.

  • IndiGo Completes Refund Process for December 2025 Flight Cancellations as CEO Meets Aviation Regulator

    IndiGo Completes Refund Process for December 2025 Flight Cancellations as CEO Meets Aviation Regulator

    Dec 11, 2025 09:20 pm CST

    IndiGo has processed refunds for all cancelled flights from the December 2025 operational disruption and announced additional compensation measures for affected passengers. CEO Pieter Elbers met with the DGCA as part of efforts to address customer complaints, with the airline offering INR 10,000 travel vouchers to severely impacted travelers in addition to government-mandated compensation.

  • Massive Disruption: Hundreds Stranded as IndiGo Cancels Over 500 Flights Across Major Indian Airports

    Massive Disruption: Hundreds Stranded as IndiGo Cancels Over 500 Flights Across Major Indian Airports

    Dec 05, 2025 02:32 pm CST

    IndiGo's operational crisis enters its fourth consecutive day with over 523 flight cancellations affecting major airports in Delhi, Mumbai, Bengaluru, and Hyderabad. Passengers report inadequate communication, lack of rebooking options, and surging alternative flight prices. The airline has apologized and requested regulatory exemptions while warning that disruptions may continue for several more days.

  • Navigating Flight Disruptions During the US Government Shutdown: Passenger Rights and Action Plan

    Navigating Flight Disruptions During the US Government Shutdown: Passenger Rights and Action Plan

    Oct 09, 2025 04:44 pm CST

    The ongoing US government shutdown has created significant disruptions in air travel due to air traffic controller shortages. This comprehensive guide explains passenger rights during flight cancellations, offers practical steps for rebooking, details refund policies, and provides strategic advice for travelers facing delays at major airports during this uncertain period.