Swiggy
Raghav Chadha Urges Parliament to End 10-Minute Deliveries: The Human Cost Behind Quick Commerce
Dec 05, 2025 10:15 pm CST
AAP leader Raghav Chadha has called for the end of 10-minute delivery services in Parliament, highlighting the dangerous working conditions facing delivery agents. He outlined three key issues: the intense time pressure leading to risky driving, verbal abuse from customers, and inadequate pay despite harsh working conditions. Chadha emphasized these workers are "not robots" but human beings deserving dignity and protection.
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Zomato Introduces Consent-Based Customer Phone Number Sharing With Restaurant Partners
Nov 20, 2025 11:39 pm CST
Zomato is rolling out a new feature allowing customers to share their phone numbers with restaurant partners upon explicit consent. CEO Aditya Mangla announced that this opt-in system will enable direct marketing opportunities for restaurants while maintaining customer privacy standards. The move responds to longstanding requests from the restaurant industry, with competitors like Swiggy also exploring similar data-sharing protocols.
26 E-Commerce Platforms Declare Compliance with Dark Pattern Prevention Guidelines in India
Nov 20, 2025 04:56 pm CST
Major e-commerce companies including Zepto, Zomato, Swiggy, JioMart and BigBasket have officially declared their platforms free from deceptive dark patterns, following India's 2023 Guidelines for Prevention and Regulation of Dark Patterns. This initiative represents a significant step toward protecting consumer rights in digital marketplaces, with all 26 companies confirming they've eliminated manipulative user interface designs through self-audits or third-party verification.
Hyderabad Man's Diwali Gesture: Ordering Sweets Across Delivery Platforms to Gift Back to Delivery Agents Goes Viral
Oct 20, 2025 03:10 pm CST
A heartwarming story from Hyderabad has captured social media attention as digital creator Gundeti Mahendhar Reddy ordered sweets from multiple delivery platforms including Swiggy, Blinkit, Zepto, and BigBasket, only to gift them back to the delivery agents as Diwali presents. His thoughtful gesture, documented in a viral Instagram video, showcases the joy of giving during festivals and highlights the often overlooked delivery personnel who work through holidays.