AI-Generated Fraud: How Chinese Consumers Are Using Artificial Intelligence to Fake Damaged Products for Refunds

Nov 29, 2025 10:09 pm CST

Chinese e-commerce platforms are battling a new form of fraud where consumers use AI technology to create convincing fake images of damaged products to claim unwarranted refunds. This growing problem has prompted platforms like Alibaba to implement buyer credit systems and new regulations requiring AI-generated content to be clearly marked, as merchants struggle to distinguish between genuine complaints and sophisticated digital forgeries.