IndiGo refunds
IndiGo Completes Refund Process for December 2025 Flight Cancellations as CEO Meets Aviation Regulator
Dec 11, 2025 09:20 pm CST
IndiGo has processed refunds for all cancelled flights from the December 2025 operational disruption and announced additional compensation measures for affected passengers. CEO Pieter Elbers met with the DGCA as part of efforts to address customer complaints, with the airline offering INR 10,000 travel vouchers to severely impacted travelers in addition to government-mandated compensation.
Indian Government Orders IndiGo to Cut 10% of Flights Following Massive Cancellation Crisis
Dec 09, 2025 11:10 pm CST
Following a crisis involving over 2,000 flight cancellations, the Indian government has ordered IndiGo, the country's largest airline, to reduce operations by 10%. Despite the airline's claims of normalized operations, this reduction will result in cancellation of more than 200 daily flights. The DGCA has issued show cause notices to IndiGo's leadership and launched an investigation into the internal mismanagement of crew rosters and flight schedules that caused significant passenger inconvenience.