Character.AI Bans Chat Features for Under-18 Users Following Teen Suicide Linked to AI Chatbot

Oct 30, 2025 02:23 am CST

Character.AI has implemented a complete ban on chat capabilities for users under 18, following the suicide of a teenager emotionally attached to an AI chatbot. This policy change includes transitioning younger users to alternative creative features while establishing an AI Safety Lab to develop protocols for next-generation AI entertainment. The decision comes amid growing concerns about AI chatbot safety and mental health impacts on vulnerable users.