Indian Government Orders IndiGo to Complete All Passenger Refunds Following Massive Flight Cancellations

Dec 06, 2025 07:05 pm CST

The civil aviation ministry has mandated IndiGo to process all refunds for cancelled flights by Sunday evening following over 1,400 flight cancellations across two days. The airline must establish dedicated passenger support centers, waive rescheduling fees, and ensure baggage delivery within 48 hours, with full service restoration expected within three days.