Passenger Outrage: IndiGo Flight Delayed 3 Hours Due to Late Pilot, Airline Issues Refund After Social Media Complaint

Nov 06, 2025 10:42 am CST

An IndiGo passenger took to social media to express outrage after being stranded on a Mumbai to Rajkot flight for over three hours due to the pilot's late arrival. The incident sparked online attention when the passenger detailed how travelers were kept inside the aircraft with multiple rescheduling notices and minimal information. IndiGo responded by processing a refund while explaining the delay was caused by "unforeseen operational situations," highlighting growing concerns about airline accountability and passenger rights during flight disruptions.