IndiGo's Refund Controversy: Passengers Challenge "100% Refund" Claims After Significant Deductions on Cancelled Flights

Dec 05, 2025 11:37 pm CST

IndiGo airline faces widespread backlash as passengers discover substantial deductions from promised "100% refunds" following nationwide flight cancellations. Customers have shared evidence contradicting the airline's refund policy, while Civil Aviation Minister Ram Mohan Naidu attributes the disruptions to crew mismanagement regarding new FDTL regulations and has formed an investigation committee.