passenger rights India
IndiGo Crisis: Airline Seeks Extended Exemption From Pilot Duty Rules As Hundreds of Flights Cancelled
Dec 05, 2025 12:40 am CST
IndiGo is facing a severe operational crisis, requesting exemptions from pilot rest and duty regulations until February 2026 after miscalculating crew requirements under new safety norms. The airline is cancelling 170-200 flights daily, with disruptions expected to continue for several more days as authorities monitor the situation and mandate improved passenger support. Civil Aviation authorities have ordered increased staffing at affected airports and are monitoring airfares to prevent price gouging during this significant disruption to India's largest airline.
New DGCA Rules: 48-Hour Free Cancellation and Faster Refunds for Indian Air Travelers
Nov 04, 2025 09:43 pm CST
India's aviation regulator DGCA proposes new passenger-friendly rules allowing free ticket cancellation within 48 hours of booking, name corrections without charges, and establishing clear refund timelines for different payment methods. These regulations aim to enhance traveler flexibility and protect consumer rights in the Indian aviation sector.