DGCA Proposes 48-Hour Free Cancellation Window for Air Travelers: New Refund Regulations to Enhance Passenger Rights

Nov 04, 2025 02:26 am CST

The Directorate General of Civil Aviation (DGCA) has proposed significant changes to air ticket refund policies, including a 48-hour window for passengers to cancel or amend tickets without additional charges. The new regulations also address refund responsibilities for tickets purchased through travel agents, mandate 21-day refund processing, and provide options for cancellations due to medical emergencies. These passenger-friendly measures aim to resolve ongoing issues with air ticket refunds.