deceptive practices
26 E-Commerce Platforms Declare Compliance with Dark Pattern Prevention Guidelines in India
Nov 20, 2025 04:56 pm CST
Major e-commerce companies including Zepto, Zomato, Swiggy, JioMart and BigBasket have officially declared their platforms free from deceptive dark patterns, following India's 2023 Guidelines for Prevention and Regulation of Dark Patterns. This initiative represents a significant step toward protecting consumer rights in digital marketplaces, with all 26 companies confirming they've eliminated manipulative user interface designs through self-audits or third-party verification.
India Cracks Down on E-commerce 'Dark Patterns': Minister Targets Extra Cash-on-Delivery Fees
Oct 04, 2025 02:44 am CST
Consumer Affairs Minister Pralhad Joshi announces strict action against e-commerce platforms charging extra fees for cash-on-delivery, classifying it as a deceptive 'dark pattern' practice. The government has initiated investigations following consumer complaints about hidden charges, as part of broader efforts to ensure transparency and fair practices in India's growing online retail sector.