airline apology
Wheelchair-Bound Taiwanese Singer Forced to Crawl onto Plane at Shenzhen Airport: Accessibility Issue Sparks Outrage
Oct 31, 2025 08:21 pm CST
Taiwanese singer Zheng Zhihua, who is paralyzed from the waist down due to childhood polio, reported being forced to crawl 25 centimeters to board a flight at Shenzhen Airport when the wheelchair lift stopped short of the aircraft door. Following social media backlash, the airport acknowledged the incident, explaining the gap was required by safety regulations, and promised to improve accessibility services for disabled passengers.
EVA Air Apologizes After Requesting Sick Leave Documents From Deceased Flight Attendant
Oct 19, 2025 11:34 pm CST
Taiwanese airline EVA Air has issued an apology after requesting sick leave documentation from a flight attendant who had passed away. The 34-year-old attendant, surnamed Sun, died after falling ill during a Milan to Taoyuan flight, sparking outrage on social media and raising concerns about the airline's work culture. The incident has prompted demands for policy reforms from cabin crew unions and highlighted the airline's history of staff overtime violations.