passenger apology

  • IndiGo Pilot Apologizes to Passengers During Massive Flight Delays: "I Want to Go Home Too"

    IndiGo Pilot Apologizes to Passengers During Massive Flight Delays: "I Want to Go Home Too"

    Dec 08, 2025 06:26 pm CST

    An IndiGo pilot, Captain Pradeep Krishnan, has gone viral after apologizing to passengers for ongoing flight delays, stating he understands their frustration as he also wants to "go home." The airline is showing signs of recovery with operations increasing to over 1,650 flights and on-time performance improving to 75%. The Ministry of Civil Aviation is monitoring the situation while IndiGo processes refunds totaling Rs 610 crore for affected passengers.