Finance Minister Sitharaman Urges GST Officers to Balance Politeness with Procedural Compliance

Oct 24, 2025 04:29 pm CST

Finance Minister Nirmala Sitharaman has called upon GST officers to adopt a polite and empathetic approach when dealing with honest taxpayers while maintaining procedural rigor. Speaking at the CGST building inauguration in Ghaziabad, she emphasized the need for technology integration to streamline registration processes and expedite grievance resolution, ultimately creating a more taxpayer-friendly GST ecosystem while ensuring enforcement against non-compliance.