automated notification system

  • MaineHealth Apologizes After System Error Incorrectly Declares Hundreds of Patients Dead

    MaineHealth Apologizes After System Error Incorrectly Declares Hundreds of Patients Dead

    Nov 11, 2025 11:06 pm CST

    A technical glitch in MaineHealth's automated system resulted in hundreds of patients receiving letters incorrectly declaring them deceased. The healthcare provider has issued an apology, confirming no medical records were altered and patient information remained secure while they investigate the October 20th incident affecting their network of nine hospitals across Maine and New Hampshire.