Aviation Ministry Orders IndiGo to Deliver Delayed Passenger Baggage Within 48 Hours and Complete All Refunds by December 7

Dec 06, 2025 09:42 pm CST

The Ministry of Civil Aviation has issued strict directives to IndiGo airline, mandating delivery of all separated passenger baggage within 48 hours and completion of pending refunds by December 7, 2025. Union Minister Ram Mohan Naidu Kinjarapu announced these measures amid widespread flight disruptions, with additional requirements for dedicated passenger support cells and prohibition of rescheduling charges for affected travelers. The Ministry has strengthened oversight to ensure proper assistance for priority passengers while working to restore normal operations.