IndiGo Apologizes for Massive Flight Cancellations and Offers Full Refund to Affected Passengers

Dec 05, 2025 05:47 pm CST

IndiGo airline has issued a formal apology to thousands of passengers affected by widespread flight cancellations and delays across India. The carrier is offering full refunds and waiving rescheduling fees for bookings between December 5-15, while working to resolve operational issues that led to over 1,300 cancelled flights and chaotic scenes at multiple airports.