airline operational crisis
Understanding India's New Pilot Safety Regulations: The Root of IndiGo's Operational Crisis
Dec 07, 2025 02:37 am CST
India's enhanced pilot fatigue management regulations have caused significant disruptions for IndiGo, the country's largest airline. The new rules, implemented in phases with the latest taking effect on November 1, include extended weekly rest periods, reduced night landing allowances, and stricter flight duty limitations. IndiGo's failure to adequately prepare for these regulatory changes has resulted in nationwide travel chaos, prompting temporary exemptions for certain requirements while the airline works to stabilize operations.
IndiGo Apologizes for Massive Flight Cancellations and Offers Full Refund to Affected Passengers
Dec 05, 2025 05:47 pm CST
IndiGo airline has issued a formal apology to thousands of passengers affected by widespread flight cancellations and delays across India. The carrier is offering full refunds and waiving rescheduling fees for bookings between December 5-15, while working to resolve operational issues that led to over 1,300 cancelled flights and chaotic scenes at multiple airports.