passenger compensation
IndiGo Announces Rs 500 Crore Compensation Plan for Stranded Passengers After Major Flight Disruptions
Dec 13, 2025 11:48 am CST
IndiGo has committed over Rs 500 crore in compensation to passengers affected by recent flight cancellations and delays. The airline is identifying customers stranded at airports on December 3-5, 2025, and promises hassle-free refunds. While resuming normal operations with 2,000 daily flights, IndiGo faces increased DGCA scrutiny and has appointed aviation experts to analyze the root cause of the disruptions.
DGCA Fires 4 IndiGo Safety Inspectors Following Massive Flight Cancellations and Operational Crisis
Dec 12, 2025 02:01 pm CST
India's aviation regulator DGCA has dismissed four flight inspectors overseeing IndiGo's safety compliance after the airline's operational crisis led to thousands of cancellations. The airline has been ordered to reduce operations by 10% and is offering Rs 10,000 travel vouchers to severely affected passengers while regulatory oversight teams monitor its recovery efforts.
IndiGo Offers Rs 10,000 Compensation to Passengers Affected by Mass Flight Cancellations
Dec 11, 2025 05:08 pm CST
IndiGo announces Rs 10,000 travel vouchers as compensation for passengers severely impacted by flight cancellations during December 3-5 due to crew shortages. The airline claims services have been restored across all 138 destinations, while the government has reduced IndiGo's winter schedule by 10% following the widespread disruption that affected thousands of travelers.
IndiGo Crisis: Rs 827 Crore in Refunds Processed as Airline Battles Massive Flight Disruptions
Dec 08, 2025 09:39 pm CST
IndiGo airline is processing refunds worth Rs 827 crore for over 950,000 cancelled tickets as it recovers from a major operational crisis caused by new flight safety regulations. The budget carrier, which controls 60% of India's aviation market, has offered full waivers on changes and cancellations for flights between December 3-15 while facing government scrutiny and potential regulatory action.
IndiGo Flight Disruptions Leave Passengers Stranded: Stories of Those Affected at Chennai Airport
Dec 07, 2025 12:34 am CST
Following IndiGo's widespread flight disruptions, passengers at Chennai airport share their distressing experiences, including a man rushing to his mother's funeral and a woman traveling to her niece's wedding. Despite government intervention to relax flight duty time limitations, many travelers remain stranded with inadequate updates, while authorities consider taking action against the airline and its CEO as normalization timelines remain uncertain.
Aviation Ministry Orders IndiGo to Deliver Delayed Passenger Baggage Within 48 Hours and Complete All Refunds by December 7
Dec 06, 2025 09:42 pm CST
The Ministry of Civil Aviation has issued strict directives to IndiGo airline, mandating delivery of all separated passenger baggage within 48 hours and completion of pending refunds by December 7, 2025. Union Minister Ram Mohan Naidu Kinjarapu announced these measures amid widespread flight disruptions, with additional requirements for dedicated passenger support cells and prohibition of rescheduling charges for affected travelers. The Ministry has strengthened oversight to ensure proper assistance for priority passengers while working to restore normal operations.
Nationwide IndiGo Flight Cancellations Cause Major Disruptions Despite DGCA Intervention
Dec 06, 2025 12:57 pm CST
IndiGo's nationwide flight cancellations have created chaos across Indian airports, with passengers stranded and tearful at Ahmedabad's Sardar Vallabhbhai Patel International Airport despite DGCA suspending Flight Duty Time Limitation orders. The Ministry of Civil Aviation has directed immediate action to stabilize services, promising full refunds, hotel accommodations for stranded travelers, and special assistance for senior citizens as they work to resolve the operational crisis.
IndiGo Crisis: Over 1,300 Flights Cancelled as Airline Allegedly Protects International Routes While Domestic Passengers Suffer
Dec 05, 2025 04:06 pm CST
IndiGo's operational crisis has entered its fourth day with approximately 1,300 flight cancellations, leaving thousands stranded across India. Passengers allege the airline strategically protected profitable international routes while sacrificing domestic flights. Aviation officials have demanded immediate normalization of operations by February 2026, with Civil Aviation Minister expressing "clear displeasure" at the airline's handling of new pilot duty regulations implementation.
